When submarine cables fail, will office.com still work?

Will not work

Domestic direct connections (O)
2

Domestic cloud services (?)
7

Foreign connections (X)
6

When submarine cables fail, can office.com still load normally?

Based on the latest test, under a submarine-cable outage scenario office.com may “not work.” If international connectivity is cut or blocked, the site may fail to load.

Why might office.com “not work” when submarine cables fail?

During testing, when the homepage loaded we found that some content or resources had to be fetched from outside the country. Those resources usually load fine, but when cables are cut or traffic is severely congested those connections can fail—and the site may break along with them.

Does this mean office.com will definitely be unavailable during severe cable congestion?

Not necessarily. This result is inferred from resource dependencies observed while loading the homepage. It reflects higher risk—not a guarantee that every page or every feature would fail completely.

How is resilience for office.com under cable outages assessed?

When opening the homepage of office.com, we observed 55 requests across 15 domains.
If any involve connections abroad, the outcome is classified as “Will not work.” If there are no foreign connections but there is reliance on in-country nodes of multinational cloud services, the outcome is “Uncertain.” If connections are only domestic aside from that international-cloud pattern, the outcome is “May work.”
For detailed rules and the full workflow, see the research methodology and overall report.

Site location

  • Foreign / OtherAS8068 Microsoft Corporation13.107.6.156

Connection information

  • Domestic / CloudAS16625 Akamai Technologies, Inc.www.microsoft.com
  • Domestic / CloudAS16625 Akamai Technologies, Inc.uhf.microsoft.com
  • Domestic / CloudAS16625 Akamai Technologies, Inc.c.s-microsoft.com
  • Domestic / OtherAS3462 Data Communication Business Groupres.cdn.office.net
  • Domestic / OtherAS3462 Data Communication Business Groupaadcdnjp.msftauth.net
  • Foreign / OtherAS8068 Microsoft Corporationwww.office.com
  • Domestic / CloudAS8075 Microsoft Corporationmem.gfx.ms
  • Foreign / CloudAS8075 Microsoft Corporationlogin.live.com
  • Foreign / CloudAS8075 Microsoft Corporationlogin.microsoftonline.com
  • Foreign / CloudAS8075 Microsoft Corporationjs.monitor.azure.com
  • Domestic / CloudAS8075 Microsoft Corporationconfig.edge.skype.com
  • Domestic / CloudAS8075 Microsoft Corporationadmin.microsoft.com
  • Domestic / CloudAS8075 Microsoft Corporationlogincdn.msauth.net
  • Foreign / CloudAS8075 Microsoft Corporationbrowser.events.data.microsoft.com

Test environment

  • IP: 220.132.212.194
  • City: Banqiao
  • Region: Taipei
  • Country: TW
  • Organization: AS3462 Data Communication Business Group
  • DNS server: 168.95.1.1

View on GitHub

{
  "url": "https://office.com",
  "canonicalURL": "https://www.office.com/",
  "httpStatus": 200,
  "timestamp": "2026-07-20T19:21:31.242Z",
  "testParameters": {
    "customDNS": "168.95.1.1",
    "useAdblock": true,
    "adblockUrls": [
      "https://filter.futa.gg/hosts_abp.txt",
      "https://raw.githubusercontent.com/AdguardTeam/FiltersRegistry/master/filters/filter_15_DnsFilter/filter.txt"
    ],
    "useCache": true,
    "hasIPinfoToken": true
  },
  "testingEnvironment": {
    "ip": "220.132.212.194",
    "hostname": "220-132-212-194.hinet-ip.hinet.net",
    "city": "Banqiao",
    "region": "Taipei",
    "country": "TW",
    "loc": "25.0143,121.4672",
    "org": "AS3462 Data Communication Business Group",
    "timezone": "Asia/Taipei",
    "source": "ipinfo json api (direct)",
    "dnsServer": "168.95.1.1"
  },
  "requestCount": 55,
  "uniqueDomains": 15,
  "test_results": {
    "domestic": {
      "cloud": 7,
      "direct": 2
    },
    "foreign": {
      "cloud": 4,
      "direct": 2
    }
  },
  "domainDetails": [
    {
      "originalUrl": "https://office.com/",
      "type": "document",
      "ipinfo": {
        "domain": "office.com",
        "ip": "13.107.6.156",
        "city": "Redmond",
        "region": "Washington",
        "country": "US",
        "loc": "47.6740,-122.1215",
        "org": "AS8068 Microsoft Corporation",
        "timezone": "America/Los_Angeles"
      },
      "category": "foreign/direct"
    },
    {
      "originalUrl": "https://www.office.com/",
      "type": "document",
      "ipinfo": {
        "domain": "www.office.com",
        "ip": "13.107.6.156",
        "city": "Redmond",
        "region": "Washington",
        "country": "US",
        "loc": "47.6740,-122.1215",
        "org": "AS8068 Microsoft Corporation",
        "timezone": "America/Los_Angeles"
      },
      "category": "foreign/direct"
    },
    {
      "originalUrl": "https://res.cdn.office.net/officehub/bundles/unauth-3fc5cc3a37.css",
      "type": "stylesheet",
      "ipinfo": {
        "domain": "res.cdn.office.net",
        "ip": "203.69.81.56",
        "city": "Taipei",
        "region": "Taiwan",
        "country": "TW",
        "loc": "25.0531,121.5264",
        "org": "AS3462 Data Communication Business Group",
        "timezone": "Asia/Taipei"
      },
      "category": "domestic/direct"
    },
    {
      "originalUrl": "https://www.microsoft.com/onerfstatics/marketingsites-eas-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/63-57d110/c9-be0100/a6-e969ef/43-9f2e7c/82-8b5456/a0-5d3913/4f-460e79/ae-f1ac0c?ver=2.0&_cf=02242021_3231",
      "type": "stylesheet",
      "ipinfo": {
        "domain": "www.microsoft.com",
        "ip": "23.39.61.232",
        "hostname": "a23-39-61-232.deploy.static.akamaitechnologies.com",
        "city": "Taipei",
        "region": "Taiwan",
        "country": "TW",
        "loc": "25.0531,121.5264",
        "org": "AS16625 Akamai Technologies, Inc.",
        "timezone": "Asia/Taipei"
      },
      "category": "domestic/cloud"
    },
    {
      "originalUrl": "https://uhf.microsoft.com/images/microsoft/RE1Mu3b.png",
      "type": "image",
      "ipinfo": {
        "domain": "uhf.microsoft.com",
        "ip": "23.41.129.197",
        "hostname": "a23-41-129-197.deploy.static.akamaitechnologies.com",
        "city": "Taipei",
        "region": "Taiwan",
        "country": "TW",
        "loc": "25.0531,121.5264",
        "org": "AS16625 Akamai Technologies, Inc.",
        "timezone": "Asia/Taipei"
      },
      "category": "domestic/cloud"
    },
    {
      "originalUrl": "https://mem.gfx.ms/meversion?partner=office&market=en-us&uhf=1",
      "type": "script",
      "ipinfo": {
        "domain": "mem.gfx.ms",
        "ip": "13.107.246.73",
        "city": "Redmond",
        "region": "Washington",
        "country": "US",
        "loc": "47.6740,-122.1215",
        "org": "AS8075 Microsoft Corporation",
        "timezone": "America/Los_Angeles"
      },
      "category": "domestic/cloud",
      "cloud_provider": {
        "country": "tw",
        "x-azure-ref": "20260720T192119Z-16f54f76b64v6x5whC1TPEh3tg00000018900000000000wd",
        "detection_method": "header"
      }
    },
    {
      "originalUrl": "https://c.s-microsoft.com/static/fonts/segoe-ui/west-european/normal/latest.woff2",
      "type": "font",
      "ipinfo": {
        "domain": "c.s-microsoft.com",
        "ip": "23.39.61.232",
        "hostname": "a23-39-61-232.deploy.static.akamaitechnologies.com",
        "city": "Taipei",
        "region": "Taiwan",
        "country": "TW",
        "loc": "25.0531,121.5264",
        "org": "AS16625 Akamai Technologies, Inc.",
        "timezone": "Asia/Taipei"
      },
      "category": "domestic/cloud"
    },
    {
      "originalUrl": "https://login.live.com/Me.srf?wa=wsignin1.0&wreply=https://www.office.com/",
      "type": "document",
      "ipinfo": {
        "domain": "login.live.com",
        "ip": "40.126.13.8",
        "city": "Osaka",
        "region": "Osaka",
        "country": "JP",
        "loc": "34.6938,135.5011",
        "org": "AS8075 Microsoft Corporation",
        "timezone": "Asia/Tokyo"
      },
      "category": "foreign/cloud",
      "cloud_provider": {
        "rtt": 42.128,
        "detection_method": "rtt",
        "laces": {
          "source": "laces api (cached)",
          "queried_ip": "40.126.13.8",
          "prefix": "40.126.13.0/24",
          "anycast": false,
          "confidence": "not_detected",
          "asns": [],
          "date": "2026-07-17",
          "has_tw": false,
          "has_taipei": false,
          "site_count": 0,
          "location_count": 0
        }
      }
    },
    {
      "originalUrl": "https://login.microsoftonline.com/savedusers?wreply=https://www.office.com/&appid=4345a7b9-9a63-4910-a426-35363201d503",
      "type": "document",
      "ipinfo": {
        "domain": "login.microsoftonline.com",
        "ip": "20.190.141.38",
        "city": "Osaka",
        "region": "Osaka",
        "country": "JP",
        "loc": "34.6938,135.5011",
        "org": "AS8075 Microsoft Corporation",
        "timezone": "Asia/Tokyo"
      },
      "category": "foreign/cloud",
      "cloud_provider": {
        "rtt": 41.138,
        "detection_method": "rtt",
        "laces": {
          "source": "laces api (cached)",
          "queried_ip": "20.190.141.38",
          "prefix": "20.190.141.0/24",
          "anycast": false,
          "confidence": "not_detected",
          "asns": [],
          "date": "2026-07-17",
          "has_tw": false,
          "has_taipei": false,
          "site_count": 0,
          "location_count": 0
        }
      }
    },
    {
      "originalUrl": "https://js.monitor.azure.com/scripts/c/ms.shared.analytics.mectrl-3.gbl.min.js",
      "type": "script",
      "ipinfo": {
        "domain": "js.monitor.azure.com",
        "ip": "150.171.110.70",
        "city": "Hong Kong",
        "region": "Hong Kong",
        "country": "HK",
        "loc": "22.2783,114.1747",
        "org": "AS8075 Microsoft Corporation",
        "timezone": "Asia/Hong_Kong"
      },
      "category": "foreign/cloud",
      "cloud_provider": {
        "x-azure-ref": "20260720T192120Z-16455cd79bbmxb5bhC1HK13mv80000000q40000000007bvc",
        "rtt": null,
        "detection_method": "rtt",
        "rtt_error": "timeout",
        "laces": {
          "source": "laces api (cached)",
          "queried_ip": "150.171.110.70",
          "prefix": "150.171.110.0/24",
          "anycast": false,
          "confidence": "not_detected",
          "asns": [],
          "date": "2026-07-17",
          "has_tw": false,
          "has_taipei": false,
          "site_count": 0,
          "location_count": 0
        }
      }
    },
    {
      "originalUrl": "https://config.edge.skype.com/config/v1/CHILL/0.0.14?disableexperiments=true&disablerollouts=false&Audience=Production&Platform=Web&environment=prod&agent=ChillUnauthenticated-Copilot-Pages&Application=Unauthenticated-Copilot-Pages&version=unknown&language=en-US",
      "type": "xhr",
      "ipinfo": {
        "domain": "config.edge.skype.com",
        "ip": "52.123.224.161",
        "city": "Taipei",
        "region": "Taiwan",
        "country": "TW",
        "loc": "25.0531,121.5264",
        "org": "AS8075 Microsoft Corporation",
        "timezone": "Asia/Taipei"
      },
      "category": "domestic/cloud"
    },
    {
      "originalUrl": "https://admin.microsoft.com/admin/api/uxversion?bldVer=v1&locale=en&hostingapp=host-floodgate-websdk",
      "type": "fetch",
      "ipinfo": {
        "domain": "admin.microsoft.com",
        "ip": "150.171.73.13",
        "city": "Redmond",
        "region": "Washington",
        "country": "US",
        "loc": "47.6740,-122.1215",
        "org": "AS8075 Microsoft Corporation",
        "timezone": "America/Los_Angeles"
      },
      "category": "domestic/cloud",
      "cloud_provider": {
        "country": "tw",
        "x-msedge-ref": "Ref A: 0803204457304A89AB650F793046003E Ref B: TPE201080401060 Ref C: 2026-07-20T19:21:20Z",
        "detection_method": "header"
      }
    },
    {
      "originalUrl": "https://aadcdnjp.msftauth.net/shared/1.0/content/js/BssoInterrupt_Core_l_chUU-5ZYSVgQoZAiHKxw2.js",
      "type": "script",
      "ipinfo": {
        "domain": "aadcdnjp.msftauth.net",
        "ip": "203.69.81.147",
        "city": "Taipei",
        "region": "Taiwan",
        "country": "TW",
        "loc": "25.0531,121.5264",
        "org": "AS3462 Data Communication Business Group",
        "timezone": "Asia/Taipei"
      },
      "category": "domestic/direct"
    },
    {
      "originalUrl": "https://logincdn.msauth.net/16.000/content/js/MeControl_377GdivNXaLjZNRnrq1NwA2.js",
      "type": "script",
      "ipinfo": {
        "domain": "logincdn.msauth.net",
        "ip": "13.107.246.73",
        "city": "Redmond",
        "region": "Washington",
        "country": "US",
        "loc": "47.6740,-122.1215",
        "org": "AS8075 Microsoft Corporation",
        "timezone": "America/Los_Angeles"
      },
      "category": "domestic/cloud",
      "cloud_provider": {
        "country": "tw",
        "x-azure-ref": "20260720T192120Z-16f54f76b64v2nh2hC1TPEs7zn0000001am0000000000ds5",
        "detection_method": "header"
      }
    },
    {
      "originalUrl": "https://browser.events.data.microsoft.com/OneCollector/1.0/?cors=true&content-type=application/x-json-stream&w=0",
      "type": "xhr",
      "ipinfo": {
        "domain": "browser.events.data.microsoft.com",
        "ip": "20.184.175.2",
        "city": "San Jose",
        "region": "California",
        "country": "US",
        "loc": "37.3394,-121.8950",
        "org": "AS8075 Microsoft Corporation",
        "timezone": "America/Los_Angeles"
      },
      "category": "foreign/cloud",
      "cloud_provider": {
        "rtt": 139.622,
        "detection_method": "rtt",
        "laces": {
          "source": "laces api (cached)",
          "queried_ip": "20.184.175.2",
          "prefix": "20.184.175.0/24",
          "anycast": false,
          "confidence": "not_detected",
          "asns": [],
          "date": "2026-07-17",
          "has_tw": false,
          "has_taipei": false,
          "site_count": 0,
          "location_count": 0
        }
      }
    }
  ]
}

Last tested: 7/21/2026, 3:21:31 AM (HTTP 200)